Important update for our customers
Earlier this year, we announced a new direction for Sainsbury’s Bank to help improve the products and services we offer. We want to let you know that we’ve agreed the sale of our personal loans, credit cards and savings to NatWest.
There are no changes to our Insurance, ATMs and Travel Money services as a result of this news.
How can we help you?
Frequently asked questions
Help and support for all our products
Cost of living
Help and advice on dealing with the cost of living increases
Loans
Managing, topping up, repaying and more.
Credit cards
Fees and charges, using your card abroad and general FAQs.
Savings
Interest rates, managing your account and making payments.
Car insurance
Fees and charges, using your card abroad and general FAQs.
Home insurance
Check your cover, make a claim or change your details.
Travel insurance
Emergencies, expenses, making claims and getting help.
Pet insurance
Making and tracking a claim, and getting in touch.
Life insurance
Critical illness cover, making a claim, and FAQs.
Travel money
Travel money rates, currencies and FAQs.
Mortgages
How to apply for a mortgage, or change an existing one.
Hot topics
Online banking
How to register, log in and manage your account.
Fraud & Security Centre
Protect yourself from suspicious emails and online scams.
Contact us
Need an answer or want to know more about something?